So, A while back I cashed in a tourney in a casino that I rarely visit.
Told that €70 would be taken from my winnings and available in club credit.
Explained that I don't attend cardroom often but met with blank expression by cardroom manager so decided not to press the issue.
When I visited a few months later I tried to use the club credit but same cardroom manager had no record of withheld funds (computer was broken). He told me he'd investigate and sort me out on my next visit.
Rang the club a few weeks later and told that they found my results and would leave a note on computer crediting me €70 upon my next visit.
Went there two weeks ago and asked about $$$....Nobody had any record of results/funds withheld.
TLDR; Casino witheld funds from prizepool to be paid in club credit. Lost results and I'm out €70
Told that €70 would be taken from my winnings and available in club credit.
Explained that I don't attend cardroom often but met with blank expression by cardroom manager so decided not to press the issue.
When I visited a few months later I tried to use the club credit but same cardroom manager had no record of withheld funds (computer was broken). He told me he'd investigate and sort me out on my next visit.
Rang the club a few weeks later and told that they found my results and would leave a note on computer crediting me €70 upon my next visit.
Went there two weeks ago and asked about $$$....Nobody had any record of results/funds withheld.
TLDR; Casino witheld funds from prizepool to be paid in club credit. Lost results and I'm out €70
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