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Old 11-01-18, 14:19   #1
MayoPokerTour
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Join Date: Jan 2010
Location: Co Mayo
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Partypoker IO satellite tickets

Won a €22 ticket in a freeroll and in the My Tickets tab was informed that it was valid for 7 days. Went to play the satellite now but no ticket, it seems i was automatically registered for the next €22 sat which started about 30 mins after the freeroll ended but i wasnt informed of this. I now see that they sent me an email at the time saying i was registered for the next scheduled sat but thats the only notice given and that wasn't much use unless i had happened to check my email in time. Anyone know what the story is with Party and tickets, ok so it's only a €22 ticket but it's the principle of the thing thats pissed me off.
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Last edited by MayoPokerTour; 11-01-18 at 14:22.
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Old 11-01-18, 15:11   #2
Northern Poker
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Have you contacted partypoker customer service? If not, I would suggest you do this. If you are on Facebook you should speak with Colette Stewart on the Irish Poker Forum and I am more than sure she will assist you with this if she can at all.
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Last edited by Northern Poker; 11-01-18 at 15:44.
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Old 11-01-18, 15:23   #3
MayoPokerTour
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Quote:
Originally Posted by Northern Poker View Post
Have you contacted prtypoker customer service? If not, I would suggest you do this. If you are on Facebook you should speak with Colette Stewart on the Irish Poker Forum and I am more than sure she will assist you with this if she can at all.
I've looked but cannot find any contact details for customer support Anyway have sent pm to Colette now, thanks. Just won another 22 ticket there and no notification of me being regathered for any upcoming sat and again in the Tickets tab clearly states that ticket "expires on 18-Jan-2018"
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Mayo's longest running and most successful pub poker league. Teach O'Hora, Kiltimagh every Wednesday night, entry 20. Re-entry 20.
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Old 11-01-18, 16:25   #4
MayoPokerTour
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All sorted and explained thanks to Collette. My fault. Excellent customer service
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Mayo's longest running and most successful pub poker league. Teach O'Hora, Kiltimagh every Wednesday night, entry 20. Re-entry 20.
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