Boyles - A Joke!

[westlife]

I have ,in recent times, had a few run ins with the powers that be in Boyles. They create their own markets trying to take on PP....... but don't have the smarts to match it.

When boyles make up their own markets, then these are not covered by any industry price ruling, it is the individual opinion of their trading department.

Last Aug I placed €400 on a horse match bet ( one horse to beat the other) at 6/4 on a race at Wolverhampton. The 'full' price of my horse in the race was 8/1 and the other was 16/1. The 16/1 shot went on to beat my horse and I rang Dervla (the area manager) to ask whether the bet would have been honoured had it have won, or, if there is an error on Boyles side that the bet would be declared 'void'. She said that the horse should have been shorter but that no way was the bet void and in her words "sure you ended up getting great value about a horse that was overpriced". I then asked " so, I would be paid out the 1k had he have won?" and she said "of course". In November I placed €1,000 on a match bet at 6/4. My horse again was 8/1 the horse to beat was 16/1. The bet was placed 10 mins before the off of the race. Nobody from trading rang the shop until 20 yards before the finish of the race ( when my horse was 40L clear) to say that the price was 'wrong' and they were only going to pay me out 1/2. I rang Dervla to ask how this was possible having set her precident from the bet in Aug and she said " I dont remember saying that to you".............

Today I backed a match bet in the 3.40 at stratford. Tisfreetodream, when I placed my bet was 6/1 and my horse, Royal Kicks was 7/1. The match bet was 8/11 Tisfree and 1/1Royal Kicks. I placed €500 on RK at 1/1 and showed the girl the screen the price was on. Placed the bet, went back to my seat and for the next 2 mins the price never changed. I win, go to collect and am told that I was 1m 30secs late for the price!! I told them that this was bullshit and that the price was E's when I placed the bet and for mins after! Rang customer care and they told me that the price had gone from 1/1 to 10/11 and 5/6. I told them that it might have with their trading but the price NEVER changed on screen. They said 'tough' and paid me out 10/11...........

So when Boyles fuck up and don't change a price on screen they feel they can make the customer pay because of their inefficiency.

When I take a price it is because I feel it is value at the price I am taking. Not the price that Boyles want to pay out. Why only 10/11? why not pay me out 1/3 as they feel they can do whatever they want!! Also today I had €100 on a dog to finish last at a bags meeting. The dog finished last and when I go to collect they tell me ...AGAIN..... error, that dog should not have been that price.....

They obviously feel they can do whatever they want to their customers even though it is their consistant ineptitude that causes these problems.

[The C Kid]

They have lovely biscuits though, best on the high street.

[Flushdraw]

Methinks you should stop betting with Boyles

[NewApproach]

They have lovely biscuits though, best on the high street.

To be honest I think Boyles get a bad rep at times, I can't say I use them much but they are pleasant in any dealings I've had with them. I wouldn't regularly be having big bets with them either so I haven't been knocked back as much as some people have said.
Saying that, if they aren't honoring bets then thats another thing altogether. Hopefully there can be some sort of resolution to your issues westlife.

[westlife]

Methinks you should stop betting with Boyles

I have Tony, told them that I wont be back again. What other industry/business can customers be treated like this? None I could think of. If I went to a pub/restaurant and got short changed and then was told by the barman 'tough' I would neve go back there again.................. If I go to a butchers and the sign says 'Fillet Steak €5.99 per lb' and I buy 2lb... if the butcher then says 'that will be €13.98' and I show him the 5.99 sign does it make good business sense for him to say "tough, i messed up by writing the wrong amount but I don't care, now pay me the full amount"............... what a way to run a business

[westlife]

To be honest I think Boyles get a bad rep at times, I can't say I use them much but they are pleasant in any dealings I've had with them. I wouldn't regularly be having big bets with them either so I haven't been knocked back as much as some people have said.
Saying that, if they aren't honoring bets then thats another thing altogether. Hopefully there can be some sort of resolution to your issues westlife.

I bet with them 7 days a week. Straw the broke the camels back and all that

[tylerdurden94]

I have seen this time to time people getting odds on a bet and a bookie not paying out because they say it was in accurate, well you took the bet pay the man his money.

I am not a big bookies person but to me it's bullshit that any bookie can get away with that.

[Good Evening]

There a joke to be honest, i often had same issues but for not as much money as you.

[The Situation]

That's a lol amount of fuck ups by Boyles for just one customer. I worked with Hills for a couple of years through college and only once in that time did a screen error lead to a customer complaint like this. Mistakes like that just leave them open to angleshooters like Westlife and then the cashiers usually take the brunt of the dis-satisfaction when it's not even their fault. Mess!

[NewApproach]

Actually I just remembered a bet I done with them around 5 years ago. It was an equally divided treble on 3 horses at Royal Ascot. I can't remember the first 2 selections but they both won, and then the third horse was Galient of Michael Jarvis, who was second in the Queen's Vase after a horrible passage through the race.

When I went to collect they settled it as a regular e/w treble, and I lost out as a result. They said they didn't know what equally divided was, yet they were supposed to be trained at their job. I was 15 or something and I knew well what it was so I was surprised by them. I double underlined the 'equally divided' bit on the bet slip too so there could have been no confusion.

I always wondered had the last selection won would they have paid me out on e/w terms (better for me if all 3 win) or equally divided terms...

I didn't use them again for a good while, in fact my next bet with them was probably New Approach in the Derby

[kaiser soze]

I have Tony, told them that I wont be back again. What other industry/business can customers be treated like this? None I could think of. If I went to a pub/restaurant and got short changed and then was told by the barman 'tough' I would neve go back there again.................. If I go to a butchers and the sign says 'Fillet Steak €5.99 per lb' and I buy 2lb... if the butcher then says 'that will be €13.98' and I show him the 5.99 sign does it make good business sense for him to say "tough, i messed up by writing the wrong amount but I don't care, now pay me the full amount"............... what a way to run a business

I have to agree with u 100% on this phil i have been in a couple of situations in boyles over the last two years because of the same bullshit.I dont really punt the nags mainly football, a couple of times i have had a few hundred on a single team in the championship say at evens,it kops go in to collect and they tell me it changed to 8/11. I tell them i took it of there sheet in shop they tell me it changed an hour before kick off this has never happened me in pp. It seems to me if someone has 100 on a team they change the price, i can understand people punting big on say man u, arsenal ,chelsea etc. and this changing price but everytime i got a bet up in boyles there was always some price change. For this reason i pass a boyles shop 2 mins away from my house and travel 10 mins to a pp shop that i have punted in for years were if ur a regular customer they will take 500 1k 2k of u on a bet and not be ringing head office to get clearance.Not a bookies at all imo a fuckin afternoon tea room.

[The Situation]

That's completely different Kaiser in fairness. Those sheets are usually made up on Thursday morning before the weekend so if your taking a price off them on Friday or Saturday it's highly likely to have changed.

[westlife]

That's a lol amount of fuck ups by Boyles for just one customer. I worked with Hills for a couple of years through college and only once in that time did a screen error lead to a customer complaint like this. Mistakes like that just leave them open to angleshooters like Westlife and then the cashiers usually take the brunt of the dis-satisfaction when it's not even their fault. Mess!

your right situ, the 2 previous match bets where 'opportunist'...if the boyles woman had said to me after the first match bet 'listen, its clear as day that we fucked up,you would never be getting 6/4 about a bet that should be 1/2" then I could accept it.But her answer of " you would have got paid, and got the value" set a very dangerous precedent...which I told her at the time. But todays refusal to pay the evens when it was up on screen as I placed the bet (and for a time after) is terrible PR. We are talking about 46 euro here to a customer who bets very big. Principle and all that. Should have been paid out 800 for the dog bet .....they hand me 275.... but its the paying of 10/11 when its clearly 1/1 on screen that has pissed me off the most

[Pat Mustard]

seems like everyone has had this problem with boyles by the amount of posts but heres my 2c. i did a match bet 2 weeks ago. again it was a match bet and the other horse crashed out at the 2nd fence...happy days i thought. had 100 at evens written on the docket and went to collect before the race was finished...just wanted to get out of there cos was on m y lunch break and needed to get back to work. cashier said i had to wait until race was over(i thought as soon as your horse lasts longer than the other you were automatically paid) then when i did go up to collect they said that i was nearly a minute late for the price and it was actually 4/5....

[westlife]

That's a lol amount of fuck ups by Boyles for just one customer. I worked with Hills for a couple of years through college and only once in that time did a screen error lead to a customer complaint like this. Mistakes like that just leave them open to angleshooters like Westlife and then the cashiers usually take the brunt of the dis-satisfaction when it's not even their fault. Mess!

and my parting comment to the girls in the shop was 'I know it's nothing to do with you girls, this is coming from Dundalk'......nicer bunch of ladies you could not meet

[kaiser soze]

That's completely different Kaiser in fairness. Those sheets are usually made up on Thursday morning before the weekend so if your taking a price off them on Friday or Saturday it's highly likely to have changed.

It's not really different Boyles put a sheet out on Thursday and they usually change that sheet and put a new sheet out at least 3 times before kick off on sat.Powers change there sheets hardly ever and defo not after a couple of €100 bets. You might think it is a different issue but it all gos back to the bullshit that Boyles come up with.

[TheDrunkenOne]

cant find any T & C re bets placed in bookies but online it appears they can alter/change accordingly if there was an 'error' ???

my view is if they accept the bet and confirm the odds it chould stand

bad form IMHO

got this from link below

http://www.irishpokerboards.com/forum/newreply.php?do=newreply&noquote=1&p=282101

10 ERRORS AND MISTAKES

10.1 We do not accept responsibility or liability for any mistakes in respect of the announcing, publishing or marking of prices, handicaps, place terms, Betting information or results despite our every effort to ensure accuracy. We reserve the right to correct such mistakes. If we do make a mistake then we will decide which of the following rules should apply:

10.1.1 when a Bet is placed by you via the Website on a market offered before an event has started we will settle the Bet at the correct price or terms available with Boylesports as if the mistake had not been made and we shall decide what that price or those terms for your Bet would have been; or

10.1.2 we reserve the right to correct any mistake made on a Bet placed in one of our "live betting" markets and settle at the correct price or terms at the time the Bet was struck as if the mistake had not been made and we shall decide what that price or those terms for your Bet would have been; or

10.1.3 we reserve the right to decide that the Bet is null and void and to refund the stake amount of your Bet to you via your Account.

[Downtown]

I bet with them 7 days a week. Straw the broke the camels back and all that

Dont think Boyles is your biggest problem

[CheckRaise]

Your missing out on a lot of value by just going to your local Boyles. That adds up to a lot of money at the end of the year.

[rounders123]

Boyles are a very honest firm but complete wallys.
I think you knew before this not to trust screen prices in match bets. Match bet shop price changes are at least 60-180seconds+ outside of what live online match price changes are. PP are similarly slow in shop match bets changing to what they should be. This is down to race room tardiness.

You should be paid out but to the price the match bet was at the time the online price change happened. But again race room scratcing head tardiness wont make this an easy thing to achieve because they wear shirts and ties and are above moving quick for anyone but the boss.

[NewApproach]

If you had the cashier check the price on the screen, how come she didn't confirm it by putting her initials by the price (or whatever they do)?

[westlife]

If you had the cashier check the price on the screen, how come she didn't confirm it by putting her initials by the price (or whatever they do)?

cause them days are gone! the computer will pick up the price at the time the bet is placed. trading had changed the price on the computer but not on the screen in the shops!

[Raheny Red]

How long does to take to change through satellite to screens? It's probably +10 seconds??

[NewApproach]

trading had changed the price on the computer but not on the screen in the shops!

Odd I would have thought that would be instantaneous.

[Raheny Red]

Odd I would have thought that would be instantaneous.

Nope, that's why alot of indos will allow you be late 25 seconds on a price chance.

[Mellor]

cant find any T & C re bets placed in bookies but online it appears they can alter/change accordingly if there was an 'error' ???

This isn't tesco or superquinn, where they have to charge you 16c for a litre of milk if that's what the shelf price says.
A bookie is under no obligation to pay out at all, even if the bet is completely watertight. Of course they never do this a its business suicide. I'm just making you aware of their obligation reaying and prices.

Any one with half a brain can see the first two match bets are a mistake.


Westlife,
Refering to the first two match bets only, I think you making a big deal over nothing there.
As you said you were angle shooting.
If you bet 7 days a week, you should of know that you were never going to get paid out on the wrong price (unless if was never noticed of course). When she told you back in august that you would of gotten paid out on placed price had you of won, I'd be fairly sure that you didn't actually believe her, and instead you probably thought "nice one, I can throw that back at her next time it happens". Which you did in november.

The simple fact here is the prices were wrong. And you knew it.

The bet today is different. Price on screen is what you took. And 1/1 is about right, no reason to think it was an error and no way to know it had dropped to 10/11.
If boyles take a few minutes to get their trading depart prices to the shop, then thats their lost money, not yours.

[westlife]

This isn't tesco or superquinn, where they have to charge you 16c for a litre of milk if that's what the shelf price says.
A bookie is under no obligation to pay out at all, even if the bet is completely watertight. Of course they never do this a its business suicide. I'm just making you aware of their obligation reaying and prices.

I am fully aware of everything to do with bookmaking. The bookmaking industry is covered in law by the gentlemans agreement.The only thing you can do is object to the licence.

Any one with half a brain can see the first two match bets are a mistake.
anyone with 'half a brain' would not put up a 2 horse race prices arse ways.

Not sure what business your in, but as i've said in another post weeks ago, What business do you know that quotes a business/industry/service a price........the customer accepts, and then they change the terms after the money has been paid. In my business if I quote a customer a price, (somehow miss calculate the total it should be), im prepaid, the event is run.... can I go back to the client and say..." hey, did not quote enough for this event...you now owe me xx on top". I would be told to fuck off and I would lose a client. What business do you know can do this to a client?

Westlife,
Refering to the first two match bets only, I think you making a big deal over nothing there.
As you said you were angle shooting.
If your going to quote me, do it correctly. I never said I was angle shooting,I said I took an opportunity this is the definition of angle shooting:

Usage: A poker player who uses various underhanded, unfair methods to take advantage of inexperienced opponents. The difference between an angle shooter and a cheat is only a matter of degree. What a cheat or thief does is patently against the rules; what an angle shooter does may be marginally legal, but it's neither ethical nor gentlemanly. Nor is it in the spirit of the game. Unfortunately, poker is not a gentleman's game

my answer to your 'angles shooting' insinuation

: A poker player who uses various underhanded, unfair methods to take advantage of inexperienced opponents. 1- I am the punter... THEY are the paid professionals. Their trading rooms are full of experts whose sole responsibilty is to enure that cock ups don't happen The difference between an angle shooter and a cheat is only a matter of degree. What a cheat or thief does is patently against the rules; what an angle shooter does may be marginally legal, but it's neither ethical nor gentlemanly. 2- now lets talk about ethics.... The Boyles trading room consistantly give out special 'across the card doubles'. These races, with 3 or more meetings on, have a 10 min gap between them. Sometimes the double looks a good price with the fav from leg 1 (price is on screen) with the fav from leg 2. As you know, the bookies always withhold the opening prices of the next race until the finish of leg 1.(no price on screen, but the morning price of the fav makes the bet look attractive). Now, surprise surprise, when the betting opens up in leg 2 the price is usually the same as SP or worse. AND WE BOTH KNOW THAT THE TRADING ROOMS HAVE ACCESS TO THE OPENING SHOWS MINUTES BEFORE IT'S RELAYED TO THE PUNTER..... ethical?
Nor is it in the spirit of the game. Unfortunately, poker is not a gentleman's game
3 -This is not a game....it's business


If you bet 7 days a week, you should of know that you were never going to get paid out on the wrong price (unless if was never noticed of course). If Boyles are in the market of creating their own individual prices that are unique to them then whatever price they have on screen is directly supplied by them. If this was an 'industry price' error then I agree why should a company have to pay out for another companies error.... but this is not the case. When she told you back in august that you would of gotten paid out on placed price had you of won, I'd be fairly sure that you didn't actually believe her, and instead you probably thought "nice one, I can throw that back at her next time it happens". Which you did in november. No, what I said to the supposed professional was "So what you're saying is that if Boyles would have honoured the €1k payout" she said 'yes' and I said, (not thought!) that she was setting a precident for the future. Is this another 'mistake' that I should just accept from the professionals setting the rules

The simple fact here is the prices were wrong. And you knew it. The simpler fact is that, in business, if you, me or anybody on this planet makes a mistake, then you have to take it on the chin, learn from it and try to ensure that it does not happen again.... I am dying to know what industry your in that your mistakes are accepted and never cost you

The bet today is different. Price on screen is what you took. And 1/1 is about right, no reason to think it was an error and no way to know it had dropped to 10/11.
If boyles take a few minutes to get their trading depart prices to the shop, then thats their lost money, not yours.The bet today is different. The first match bet I recieved €1,000 less than I should off. Today it cost me very little (€46 from a €1,000 return) but it was the sheer ignorance and stupidity that made me post. If I was betting in these volumes in vegas I would be getting the red carpet treatment with comps and people kissing my arse. But instead I am forced to deal with customer care and area managers who know nothing about their jobs descriptions, never mind the bookmaking industry. This is not an attempt to get Boyles to pay out as these firms don't give a fiddler's fuck about you, me or anyone else. What they don't like is negative publicity.

.... Mellor, you whole post stinks of condescension......... just in case you don't understand (slightly condescending, sorry) condescension - is a show of disdain and superiority in which the condescending person patronizes, or considers him/herself superior and "descends" to the level of, the disdained person...... It is I who should be condecending to you....but I wont

[hotspur]

Yes but are you a bigger deal as a Boyles shop punter than Bubbleking is on the Internet? (if you don't read BBV then you won't get it)

[westlife]

Yes but are you a bigger deal as a Boyles shop punter than Bubbleking is on the Internet? (if you don't read BBV then you won't get it)

dont read.......... notes please

[GingerMilla]

Today I backed a match bet in the 3.40 at stratford. Tisfreetodream, when I placed my bet was 6/1 and my horse, Royal Kicks was 7/1. The match bet was 8/11 Tisfree and 1/1Royal Kicks. I placed €500 on RK at 1/1 and showed the girl the screen the price was on. Placed the bet, went back to my seat and for the next 2 mins the price never changed. I win, go to collect and am told that I was 1m 30secs late for the price!! I told them that this was bullshit and that the price was E's when I placed the bet and for mins after! Rang customer care and they told me that the price had gone from 1/1 to 10/11 and 5/6. I told them that it might have with their trading but the price NEVER changed on screen. They said 'tough' and paid me out 10/11...........

The issue here concerns whether or not you would have been paid the 11/10 or 6/5 if the price had changed to your advantage and I would think not. It's a ridiculous situation and you should be paid at 1/1. Obviously in this industry the customer isn't always right and there's no fairplay here.

There was a column in existence in the evening herald some years back called 'punters platform' by John Martin which examined such issues and made recommendations/rulings which were generally heeded by the bookmakers. Something like this is needed as currently there is just no comeback and its most annoying. I've had similar beefs.

[Mellor]

I am fully aware of everything to do with bookmaking. The bookmaking industry is covered in law by the gentlemans agreement.The only thing you can do is object to the licence.

Any one with half a brain can see the first two match bets are a mistake.
anyone with 'half a brain' would not put up a 2 horse race prices arse ways.

Not sure what business your in, but as i've said in another post weeks ago, What business do you know that quotes a business/industry/service a price........the customer accepts, and then they change the terms after the money has been paid. In my business if I quote a customer a price, (somehow miss calculate the total it should be), im prepaid, the event is run.... can I go back to the client and say..." hey, did not quote enough for this event...you now owe me xx on top". I would be told to fuck off and I would lose a client. What business do you know can do this to a client?

That part was in reply to another user, who appeared to be not sure of the situation. So I was clearing it for him.
I'm not justifying it, i don't agree with it. He was unsure. I clarified. I don't see why you have a problem with this.

I agree its retarded that they mess these markets up. Especially since it wouldn't be hard to have computer checks based on price in win market.

Westlife,
If your going to quote me, do it correctly. I never said I was angle shooting,I said I took an opportunity this is the definition of angle shooting:

Usage: A poker player who uses various underhanded, unfair methods to take advantage of inexperienced opponents. The difference between an angle shooter and a cheat is only a matter of degree. What a cheat or thief does is patently against the rules; what an angle shooter does may be marginally legal, but it's neither ethical nor gentlemanly. Nor is it in the spirit of the game. Unfortunately, poker is not a gentleman's game

my answer to your 'angles shooting' insinuation

: A poker player who uses various underhanded, unfair methods to take advantage of inexperienced opponents. 1- I am the punter... THEY are the paid professionals. Their trading rooms are full of experts whose sole responsibilty is to enure that cock ups don't happen The difference between an angle shooter and a cheat is only a matter of degree. What a cheat or thief does is patently against the rules; what an angle shooter does may be marginally legal, but it's neither ethical nor gentlemanly. 2- now lets talk about ethics.... The Boyles trading room consistantly give out special 'across the card doubles'. These races, with 3 or more meetings on, have a 10 min gap between them. Sometimes the double looks a good price with the fav from leg 1 (price is on screen) with the fav from leg 2. As you know, the bookies always withhold the opening prices of the next race until the finish of leg 1.(no price on screen, but the morning price of the fav makes the bet look attractive). Now, surprise surprise, when the betting opens up in leg 2 the price is usually the same as SP or worse. AND WE BOTH KNOW THAT THE TRADING ROOMS HAVE ACCESS TO THE OPENING SHOWS MINUTES BEFORE IT'S RELAYED TO THE PUNTER..... ethical?
Nor is it in the spirit of the game. Unfortunately, poker is not a gentleman's game
3 -This is not a game....it's business

That's a bit a hard to read. But are you seriously trying to debate about the definition of angle shooting. What's the point?

Two questions;
Did you know the price was wrong?
Did you place it hoping to get away with it?

As for the ethics/double bet part?
You can request the price for later races if they aren't up on the screen. I'd always do this before taking a double. And because I don't trust bookie at all I'm always pretty suspect of those kind of specials

Also, it's not very ethical to place a bet under a gentleman's agreement knowing that the price is wrong.

The simpler fact is that, in business, if you, me or anybody on this planet makes a mistake, then you have to take it on the chin, learn from it and try to ensure that it does not happen again.... I am dying to know what industry your in that your mistakes are accepted and never cost you

What are you talking about?
Where did I say anything about my mistakes or my business? What has that got to do with anything.
Actually, what has business in any other industry got to do with bookmaking.

You appear to be confusing the reality of what bookmakers actually do in these situations with me somehow saying that its perfectly acceptable.
I was stating a fact, not an opinion.

[Mellor]

.... Mellor, you whole post stinks of condescension......... just in case you don't understand (slightly condescending, sorry) condescension - is a show of disdain and superiority in which the condescending person patronizes, or considers him/herself superior and "descends" to the level of, the disdained person...... It is I who should be condecending to you....but I wont

Where exactly was I being condescending?
I know what it means, but kudos for the irony, being condescending in a psot accusing me of beinf condescending.

I think you are really not reading my post correct.
I would of done the exact same as you. I'm not saying that taking these angle shots or opportunities (name isn't important) is wrong. I love to see the punter get one up on the bookie. I'm just saying that the way bookies (boyle and PP in my exp, i'm sure others do too) treat this situations is exactly what happened to you. So i'm not surprised, but I never agreed with it.

[westlife]

[QUOTE=Mellor;282335]QUOTE]
That part was in reply to another user, who appeared to be not sure of the situation. So I was clearing it for him.
I'm not justifying it, i don't agree with it. He was unsure. I clarified. I don't see why you have a problem with this.

I agree its retarded that they mess these markets up. Especially since it wouldn't be hard to have computer checks based on price in win market.



That's a bit a hard to read. But are you seriously trying to debate about the definition of angle shooting. What's the point?
No Point, you misquoted me, and if you were calling me an AS then I wanted to clear the definition

Two questions;
Did you know the price was wrong?
assume you are not talking about todays bet but the match bet from Nov...yes, I did. Answer me this, hypothetically, If I am a regular punter in a bookmakers and all I ever bet is favs in every race, then one day i write down on the docket " €100.00 win Number 12 2.00 haydock" but after the race, the fav has won and I suddenly realise that the fav was actually 'number 11'. I go up and explain that all I back is favs all the time and that I did not mean to back the 100/1 shot.....will I get paid? 100% no I wont. It is clear o everyone that all I back is favs but I have to pay for my error.... why should the bookie not.Have youevermade a ligite mistake on a docket when they have have come back and say "sorry, you made the mistake, there is nothing we can do" so you believe that we, the punter should pay with our cash but not the pros?

....Did you place it hoping to get away with it? No, I placed the bet so they would not pay me

As for the ethics/double bet part?
You can request the price for later races if they aren't up on the screen. I'd always do this before taking a double. And because I don't trust bookie at all I'm always pretty suspect of those kind of specials
The races are, for example 3pm & 3.10pm.There are NO prices on screen 20min before the official 'off' of each race

Also, it's not very ethical to place a bet under a gentleman's agreement knowing that the price is wrong.
The 'gentlemans agreement' is a term used by the courts....not me. If Power City offered you a 50 inch television for €100.00 when it should be €500.00 would you say at the checkout "excuse me, I think you are charging me the wrong price, that should be €500.00"
What are you talking about?
Where did I say anything about my mistakes or my business? What has that got to do with anything.
Actually, what has business in any other industry got to do with bookmaking. Because its a business and an industry.Please give me an example out of the thousands of business's in the world where mistakes and ineptitude don't cost you. The bookmaking industry believes that when we fuck up it should cost us our money but when they fuck up it should not cost them....... how do people tolerate this the more I think about it

[CHDad]

Thread is weird.

[accomputers.ie]

Agree with what you're saying west. In my (extremely limited) experience odds with pp always slightly better. Then again I'm always attracted to the big price losers. 20 on Bristol @ 9/2 - waah, somebody call the wambulance. maybe as a hobby u should get a stand like your blood down here in cork. You'd be a natural dude (gift of the gab and sales man looks). Ahh sure ya might as well move the family down altogether, we could do with your humour and wit at the auld weekly tournies. Gl in the io if you're playing.

[Mellor]

If Power City offered you a 50 inch television for €100.00 when it should be €500.00 would you say at the checkout "excuse me, I think you are charging me the wrong price, that should be €500.00"

On of course not. I'd take it and run.
Did you read the part were i said I would of taken the same bet as you????? In fact I have done this in the past.
You ranted about the use of the word angle shooting and refered to ethics and such. I was pointing out that ethics aren't really an issue between you and the bookie. Arguing over calling is angle shooting or opportunistic is splitting hairs.

Because its a business and an industry.Please give me an example out of the thousands of business's in the world where mistakes and ineptitude don't cost you. The bookmaking industry believes that when we fuck up it should cost us our money but when they fuck up it should not cost them....... how do people tolerate this the more I think about it

Did you even read my post fully or did you just decide to aim your rant at me halfway through one of my posts, throw in a few insults by way and a ridiclous example or two.

I have already said multiple times that I don't agree with the way they can do this. so if you're just going to ignore those parts then I give up.

[Raheny Red]

[/B]



There was a column in existence in the evening herald some years back called 'punters platform' by John Martin which examined such issues and made recommendations/rulings which were generally heeded by the bookmakers. Something like this is needed as currently there is just no comeback and its most annoying. I've had similar beefs.

He has a piece in the star every Saturday now. Well worth throwing him an e-mail.

[Strewelpeter]

Should have waited till today Phil, you could have grabbed the evidence

"BigCityBanker: RT @Boylesports: For the first time view the trading floor of a bookies as the bets come in!Live webcam @ #Boylesports HQ. http://goo.gl/m1VDT #Boylesports"
--http://twitter.com/BigCityBanker/status/47600801484513280

[rounders123]

John Martin!, i got him to resolve an angle shoot on a rugby match years ago without telling him the bit about the angle shoot. When he found out he rang and turned psycho on me.

[westlife]

John Martin!, i got him to resolve an angle shoot on a rugby match years ago without telling him the bit about the angle shoot. When he found out he rang and turned psycho on me.

nice man....... had a good chat with him at cheltenham recently

[Downtown]

You are right Phil, I found similar stuff. Also want to stress that the poker team couldnt be more helpful.

Sure I had a screen shot before of a convo between me and support where I clarified the terms of bet and only after I won the bet they said it was incorrect.

[NoRiverRequired]

You are right Phil, I found similar stuff. Also want to stress that the poker team couldnt be more helpful.

Sure I had a screen shot before of a convo between me and support where I clarified the terms of bet and only after I won the bet they said it was incorrect.

that was the xfactor market ya? Similar story if i remember right.

[Raheny Red]

Would shit like this put you off playing the poker events they sponsor?

[Downtown]

not really, the sports book and the poker team have nothing to do with eachother and fwiw I think the Boyle poker team is second to none in what they do for their players.

[TommyGunne]

Boyle's wouldn't generally be my first choice punting venue simply due to a seeming apprehension for them to take size in comparison to Laddies and PP (although laddies seem to have tightened up a bit over the last while.)

However, your first 2 bets seem to be angleshoots, and you should never expect to get paid on really blatant mispricings. Your latest bet seems to be pretty clear cut though that you should get paid on assuming it was on screen, you had the price on the docket, and it was on screen when you placed it. Pretty valid complaint there imo.

[westlife]

Boyle's wouldn't generally be my first choice punting venue simply due to a seeming apprehension for them to take size in comparison to Laddies and PP (although laddies seem to have tightened up a bit over the last while.)

However, your first 2 bets seem to be angleshoots, and you should never expect to get paid on really blatant mispricings. Your latest bet seems to be pretty clear cut though that you should get paid on assuming it was on screen, you had the price on the docket, and it was on screen when you placed it. Pretty valid complaint there imo.

dont start me off again on 'angleshooting' . Thats why I never posted before about the match bets and I am going crazy about 46 squid....... It's a blatant "fuck you, we will do what we like"..... and they are right,they can....... but I can bring my business where ever I like. Bookies are putting up specials all over the place at cheltenham trying to get punters to switch to them yet their trading and customer care departments are driving customers away! No business sense whatsoever.

[westlife]

Would shit like this put you off playing the poker events they sponsor?

Not in a million, nicer bunch of pissheads you could not meet. And honestly, most of the people in Boyles are good to deal with. This area manager is just a disaster for me. They are 50 times better to deal with than Lads............ They make the previous government look like financial experts!

[Dice75]

Anyone having problems with Boyles website last couple of days.

Message keeps popping up - 'Script running on this page causing your web browser to run slow, if you keep running it your computer may become unresponsive'

I've clicked both yes & no to no avail.
Cant get bets on before this happens & its not happening on any other sites I open?

[Semibluff]

if you report them (boyles) on this, within a day of receiving an email from the betting authorities (sorry name escapes me) youd have your bets honored in full. if your bothered . . . which you seem to be

[Caf]

Anyone having problems with Boyles website last couple of days.

Message keeps popping up - 'Script running on this page causing your web browser to run slow, if you keep running it your computer may become unresponsive'

I've clicked both yes & no to no avail.
Cant get bets on before this happens & its not happening on any other sites I open?

Ye I was having a lot of trouble yesterday, I haven't tried today yet though. It got to the stage where I missed out on putting on bets but luckily for me I can't pick a winner. Tilting all the same. I'm using chrome btw.

[Dice75]

Ye I was having a lot of trouble yesterday, I haven't tried today yet though. It got to the stage where I missed out on putting on bets but luckily for me I can't pick a winner. Tilting all the same. I'm using chrome btw.

Seems ok on Google chrome now.

[Caf]

Seems ok on Google chrome now.

Funny you say that, I just put on a bet and it worked but when opening another race it's still fairly slow. I won't worry too much about it anyway, it'll only save me money!

[Jaysoose]

Could be worse lads i found that my account has been locked for some reason...have no cash in there so put my bets on with paddypower instead and cant be arsed mailing them to find out why its locked.